Covered California Certified Agent

Effective Date: July 15, 2026

 

 

Tim Proctor Insurance Agency respects your privacy. This section explains how we collect, use, and protect information associated with our SMS and text-messaging program.

 

Information We Collect

When you opt in to receive text messages from Tim Proctor Insurance Agency, we may collect:

• Your name

• Your mobile telephone number

• Your communication preferences

• The date, time, and method of your consent

• Records of messages sent and received

• Information you voluntarily provide through text messages

 

How We Use SMS Information

We use your mobile number and SMS-related information to communicate with you regarding:

• Your health-insurance inquiry

• Appointment scheduling and reminders

• Requested quotes or plan information

• Application and enrollment assistance

• Customer-service communications

• Account, application, or policy-related updates

• Follow-up communications you have requested or agreed to receive

Message frequency may vary depending on your request and your interactions with us. Message and data rates may apply.

 

No Sharing of SMS Consent Information

Mobile information, SMS opt-in data, and text-messaging consent will not be sold, rented, shared, transferred, or disclosed to third parties or affiliates for marketing or promotional purposes.

 

Text-messaging originator opt-in data and consent will not be shared with any third parties. This restriction applies specifically to mobile telephone numbers, SMS opt-in records, and consent collected for text messaging.

 

Consent Is Not a Condition of Purchase

Your consent to receive text messages is voluntary and is not a condition of purchasing any product or service.

 

Opting Out

You may opt out of receiving text messages at any time by replying STOP to any message. After you send STOP, you may receive a final confirmation message stating that you have been unsubscribed. You will no longer receive text messages unless you opt in again.

 

You may also use recognized opt-out keywords such as CANCEL, END, QUIT, or UNSUBSCRIBE.

 

Getting Help

For assistance, reply HELP to any text message, call us at 800-771-7653, or email  tim@coveredcaliforniacertifiedagent.com

 

Data Security and Retention

We use reasonable administrative, technical, and organizational safeguards to protect your personal information. SMS consent records and messaging information are retained only as long as reasonably necessary to provide services, document consent, comply with legal obligations, resolve disputes, and enforce agreements.

 

Changes to This SMS Privacy Policy

We may update this SMS Privacy Policy periodically. Changes will be posted on this page with a revised effective date.

 

Contact Us

Questions about this SMS Privacy Policy may be directed to:

 

Tim Proctor Insurance Agency

10113 Alta Sierra Dr Suite 104

Grass Valley, Ca 95949

Phone: 800-771-7653
Email:  tim@coveredcaliforniacertifiedagent.com